The Bangalore Electricity Supply Company Limited (Bescom) is calling on all consumers to make sure their electricity meters are installed in spots that are easy to reach. This is crucial for their meter readers to get accurate readings using advanced optical port probe technology.
Bescom noted that many meters are currently placed too high or in difficult-to-access locations, which complicates the process of gathering consumption data.
To fix this, Bescom is asking everyone to install their electricity meters at a convenient height, specifically between 5 and 5.5 feet from the ground. Following this simple guideline will help ensure that electricity bills are generated smoothly and promptly with the new digital reading system.
Got an Electricity Complaint? Here’s How to Get Help!
Bescom also reminds farmers and the general public that they can register any electricity-related complaints through their dedicated helpline number 1912. Alternatively, they can use the WhatsApp helpline numbers provided for each district.
If you’re experiencing issues like transformer failures, power outages, or any other supply problems, don’t hesitate to call the main helpline to log your complaint. If the primary helpline isn’t reachable, simply send a WhatsApp message to the specific number for your area. Your cooperation helps Bescom serve you better!