In response to widespread difficulties faced by users with the government’s UMEED portal for Waqf property registration, the All India Muslim Personal Law Board (AIMPLB) has announced a significant initiative. The board has decided to establish ‘Waqf Help Desks’ across all states and key locations. These desks will provide crucial assistance to individuals and Waqf mutawallis in uploading necessary documents.
The decision follows numerous complaints regarding the UMEED portal’s performance, including frequent crashes and excessively long upload times, with uploading a single property document reportedly taking between 40-45 minutes. The portal’s stringent requirement for specific documents, where even one missing item halts the entire process, has also been a major point of contention.
To address these challenges, the help desks will be staffed by members of Muslim organizations and technical professionals. In parallel, the AIMPLB has submitted an application to the Supreme Court, requesting an extension of the online registration deadline and advocating for a simplified, more user-friendly portal system. The next hearing concerning the portal is scheduled for October 28.
During its first in-person meeting since recent developments, the AIMPLB legal team also reviewed the Supreme Court’s interim judgment on the Waqf Act. Members expressed dissatisfaction, feeling that the court’s order did not offer significant relief on several critical and contentious clauses, despite addressing one or two points.
Furthermore, the board has approved the roadmap for the second phase of its ‘Tahaffuz-e-Auqaf’ campaign. The campaign aims to ensure the success of a major public meeting planned for November 16 at Delhi’s Ramlila Ground. The AIMPLB is actively seeking cooperation from all religious and community organizations to make this event a success and plans to organize similar large-scale public meetings at the state level.